Vello

At Petplex Animal Hospital, we are dedicated to providing our clients with the highest quality care and experience. That’s why we invested in a new solution to make communicating with us and accessing your pet’s information easier than before!  Introducing our new client engagement tool, Vello.  

Now you can access your pets’ appointment information, medical records, prescription information, review upcoming appointments, and more! You can access it from the mobile app or online. Best of all, there’s no username or password!! All your information is pre-loaded and Vello will authenticate you via your mobile number or email address. 

What information is in Vello? 

• Pet’s information

• Past visit history

• Medical records

• Upcoming appointments

• Due services reminder 

• Prescription history

• Key clinic information

If they used Petly or the Pet Health Network before, all the information will be pre-loaded into your Vello account!